| Title: | Public Administration and Information Technology |
| Authors: | Christopher Reddick, Author |
| Material Type: | printed text |
| Publisher: | [S.l.] : Jones & Barylett, 2012 |
| ISBN (or other code): | 978-0-7637-8460-7 |
| Size: | Paperback |
| General note: | xiii, 253 p. |
| Languages: | English |
| Class number: | 305.3 |
| Keywords: | Public Administration, Data Processing, Information technology, Political Aspect, Internet, ICT, IT, E-voting, E-Participation, E-governance E-Commerce, Information Security, |
| Contents note: |
Table of Contents
Preface About the Author Chapter 1 Public Administration and Information Technology Chapter Objectives Introduction What Is Public Administration and IT? Theories of IT and Public Administration Why Study IT in Public Administration? Differences Between Public and Private Sectors Framework for Understanding IT and Public Administration Summary Discussion Questions PART I The External Environment Chapter 2 E-Democracy Chapter Objectives Introduction Framework for Conceptualizing E-Democracy E-Democracy Theories Trust in Government ICT and Politics Political Campaigns E-Voting Social Media Technologies Used for E-Democracy Open Government The Internet and the 2008 Presidential Campaign Summary Discussion Questions Chapter 3 E-Participation Chapter Objectives Introduction Framework for Understanding E-Participation Additional Perspectives on E-Participation Internet and Civic Engagement Digital Divide Policymaking Process and ICT E-Rulemaking Web 2.0 Technologies and E-Participation Summary Discussion Questions Chapter 4 E-Governance Chapter Objectives Introduction E-Governance Defined Models of E-Governance E-Governance and Citizens E-Governance and Organizational Change Transparency New Public Management New Public Service E-Governance and Service Delivery Street-Level Bureaucrats Geographic Information Systems Citizen Relationship Management Case Studies of CRM Adoption Summary Discussion Questions PART II The Internal Environment Chapter 5 Leadership and Management Chapter Objectives Introduction Differences Between Public and Private Sector Leadership Management Support Systems Public Managers Perspectives Chief Information Officers Major Federal IT Laws Planning for Public Information Systems Summary Discussion Questions Chapter 6 E-Government and Organizational Change Chapter Objectives Introduction Bureaucracy and ICT Computing and Bureaucratic Power IT and Organizational Structure IT and Administrative Reform E-Government as a Management Strategy E-Government Evolution E-Government Benefits and Challenges E-Government Effectiveness Survey of Public Managers Summary Discussion Questions Chapter 7 Enterprise Architecture Chapter Objectives Introduction Public Management Information Systems Enterprise Architecture Federal Enterprise Architecture Interoperability Strategic Factors Enterprise Resource Planning Cloud Computing Project Management IT Projects in Public Sector Information Systems Success and Failures Information Systems Success and Users E-Government Projects Framework in IT and Public Administration Summary Discussion Questions PART III Major Issues Chapter 8 E-Procurement, E-Commerce, and Online Financial Reporting Chapter Objectives Introduction E-Procurement Background E-Procurement Growth Model Adoption of E-Procurement Governance Structures and Technologies Used for E-Procurement Shared Services Outsourcing IT Online Financial Reporting Public Sector E-Commerce Summary Discussion Questions Chapter 9 Human Resources Information Systems Chapter Objectives Introduction Evolution of IT in HR Virtual HR HRIS Importance for Public Managers Strategic Orientation of Information Systems and HR HR Roles and Information Systems Common Technologies Used Telework IT Workers and Government Summary Discussion Questions Chapter 10 Information Security and Privacy Chapter Objectives Introduction Public and Private Sectors Information Security and Privacy in Information Privacy Policy Instruments to Enhance Information Security Environmental Factors and Preparedness Management and Information Security Employees and Information Security Information Security Threats and Controls Cybercrime and Cybersecurity Summary Discussion Questions References Index |
Copies (1)
| Barcode | Call number | Media type | Location | Section | Status |
|---|---|---|---|---|---|
| P466 | 305.3 CHR | Books | PPRC | Books | Available |
